Dispatch & Shipping

Shipping Costs

We offer Flat Rate Standard Shipping $10 and Flat Rate Express Shipping $15

Why don't you have FREE SHIPPING? 

Simply put shipping isn't free not for us not for you, and as many companies build in shipping cost to products and lure with you with guise of "free shipping". Ethically we have chosen to keep our Prices low and not build in that into our pricing as some people end up paying more for their Crystals than they would have shipping alone and that just doesn't sit well with us.

Our focus is we want to put as much as possible into our "Eco Alliance" where we use Eco Friendly packaging and believe that it highly outweighs giving someone free shipping and using the cheapest packaging to accommodate for that cost, or again building shipping costs into Crystals. 

Our Crystals are all sent by "weight" some are light, like Jewellery and some are Heavy like huge raw chunks and caves. 

Dispatch Timeframe & Collections

All deliveries  are facilitated by Australia Post, We pack your order within 1-4 working business days of receiving unless otherwise stated. Our Packing team business days are Tue-Wed-Thu-Fri.

This does NOT include weekends, public holidays OR COVID-19 LOCKDOWNS due to state lockdown laws. 

Tracking numbers are issued via our automated e-mail system, however if you do not receive your tracking number, please message our helpful staff and we'll attempt to provide as much information regarding your order as possible.

Please note;  Express postage is a shipping service provided by Australia Post it is NOT express service our dispatch times still apply to all orders.

Collection days are Tuesday and Thursday by Australia Post Van Collection Services. 

Parcel transit times are available via the Australia Post website, we do not give estimates or guarantee delivery dates.